Shipping and Shipping Policy
Welcome to Shenyang Lingdaoyi E-commerce Co., Ltd. We strive to provide our customers with fast and safe delivery services. Please read the following policy to understand our shipping procedures and your rights.
1. Shipping Area
We offer international shipping, including to the Netherlands. No matter where you are in the world, you can easily enjoy our high-quality kitchenware.
2. Order Processing Time
All orders are processed and shipped within 1-3 business days after payment confirmation. We will send you a shipping confirmation and tracking information by email after the order is processed.
3. Shipping Method
We work with reliable logistics partners such as DHL, UPS, and FedEx to ensure your order arrives safely and on time.
You can select your preferred shipping method and view the estimated delivery time during checkout.
4. Shipping Costs
Shipping costs are calculated based on the weight, volume, and destination of your order. Detailed costs are displayed during checkout.
5. Customs and Taxes
International orders may incur import duties and taxes. These are the responsibility of the recipient. We recommend contacting your local customs office for specific information before placing an order.
6. Order Tracking
Your shipping confirmation email includes a tracking number. You can check your order status online at any time until you receive your shipment.
7. Troubleshooting
If any issues arise during delivery, such as delays or product damage, please contact our customer service immediately.
We will do our best to find a solution to ensure your satisfaction. For more information or assistance, please contact:
Email: service@mail.jaxolven.com
Phone: 19272441985
Address: Nujiang North Street 215-2, Yuhong District, Shenyang, Liaoning Province (2-5-2)
Thank you for choosing Shenyang Lingdaoyi E-Commerce Co., Ltd. We look forward to providing you with an excellent shopping experience and efficient delivery service.
Sincerely,
The team of Shenyang Lingdaoyi E-Commerce Co., Ltd.