Privacy Policy

Welcome to the online kitchenware store of Shenyang Lingdaoyi E-Commerce Co., Ltd. We attach great importance to protecting our customers' personal data and privacy. Please read our privacy policy carefully to understand how we collect, use, and protect your data.

1. Data Collection

Personal Data: When you create an account, place an order, or contact us, we collect your name, address, email address, phone number, and other information.

Transaction Data: We record your purchased products, payment method, and shipping information to process orders and provide after-sales service.

Technical Data: This includes your browser type, IP address, and access time, and is used to improve website functionality and user experience.

2. Data Use

Order Processing: We use your personal data to complete order confirmation, payment processing, and product delivery.

Customer Service: We use your personal data to answer your questions, provide support, and resolve issues.

Marketing: With your consent, we will send you the latest product information and promotions by email.

3. Information Protection

We use industry-standard encryption technology and security measures to protect your personal data from unauthorized access and use.

Only authorized employees have access to your personal data and are bound by confidentiality obligations.

4. Information Sharing

We do not sell or rent your personal data to third parties.

We may share information with law enforcement agencies if required by law or to protect our rights.

5. Cookie Usage

This website uses cookies to improve your user experience. You can manage cookies through your browser settings, but disabling them may affect certain functionality.

6. User Rights

You have the right to access, correct, or delete the personal data we hold about you. To exercise these rights, please contact service@mail.jaxolven.com

7. Policy Changes

We reserve the right to modify this privacy policy at any time. We will promptly update this page and notify users of any changes. If you have any questions or require further information, please feel free to contact us:

Email: service@mail.jaxolven.com

Tel: 19272441985

Address: Nujiang North Street 215-2, Yuhong District, Shenyang City, Liaoning Province (2-5-2)

Thank you for your trust in Shenyang Lingdaoyi E-Commerce Co., Ltd. We are committed to providing you with a safe shopping environment and high-quality service.

Sincerely,

Team of Shenyang Lingdaoyi E-commerce Co., Ltd.