Terms of Service

Welcome to the Shenyang Lingdaoyi E-commerce Co., Ltd. online kitchenware store. Please read the following terms carefully before using our services. These terms constitute a legal agreement between you and Shenyang Lingdaoyi E-commerce Co., Ltd. and apply to all activities you conduct on our website.

1. User Account

You must be at least 18 years of age or have your guardian's permission to register an account.

When registering an account, please provide accurate information and keep it up to date.

2. Product Information

While we strive to ensure the accuracy of product descriptions and prices, errors may occur. If we discover any errors, we will correct them immediately and notify the affected customers.

3. Orders and Payment

All orders must be placed and paid for online before they can be processed.

We accept multiple payment methods, including credit cards (MasterCard, American Express, Visa), PayPal, and Klarna BNPL. Payment information is processed securely and protected.

4. Shipping and Delivery

We offer worldwide shipping. Shipping times and costs vary depending on your address and the shipping method you choose. If there are any delays during delivery, we will contact you as soon as possible to resolve the issue.

5. Returns and Refunds

If you are not satisfied with the product you received, you can request a return or exchange within 14 days. The product must be unused and fully packaged.

Refunds will be processed upon confirmation of receipt of the return, which typically takes 5-7 business days.

6. Intellectual Property

All content on this website (including but not limited to text, images, and trademarks) is the property of Shenyang Lingdaoyi E-Commerce Co., Ltd. or its authorized partners. Unauthorized use is prohibited. 7. Data Protection

We attach great importance to the protection of your personal data. Please refer to our privacy policy for more information about our privacy practices.

8. Limitation of Liability

We are not liable for any direct or indirect damages arising from the use or inability to use the services on this website.

9. Changes to the Terms

These Terms of Service may be updated from time to time. Please check regularly for the latest regulations. If you have any questions about these terms or require further information, please contact us:

Email: service@mail.jaxolven.com

Phone: 19272441985

Address: Nujiang North Street 215-2, Yuhong District, Shenyang, Liaoning Province (2-5-2)

Thank you for choosing Shenyang Lingdaoyi E-Commerce Co., Ltd. as your kitchenware supplier. We look forward to providing you with high-quality products and services!

Sincerely,

The team of Shenyang Lingdaoyi E-Commerce Co., Ltd.